Retriever™ is the conversation-intelligence and connection DaaS capability, powered by AiM SwitchBoard™. It helps answer, qualify, route, match, and track inbound calls — so fewer opportunities disappear when the phone rings.
Fetcher™ finds opportunity. Retriever™ connects the conversation. Uply™ operates what happens next.
14-day pilot on every plan · Month-to-month · 500 inbound minutes included
The phone call isn't the beginning
Fetcher™ finds opportunity. Retriever™ connects the conversation. Uply™ operates what happens next — turning "the phone rang" into a complete picture of the opportunity behind the call.
Instead of simply knowing
"The phone rang."
Retriever™ helps you understand
The Ai Merchantry™
Great merchants have always understood the value of conversation. They answered questions, listened, understood what someone needed, and connected people with the right solution. Technology changed. That principle didn't.
Retriever™ brings that principle forward with modern AI and communication capability — helping businesses stay connected when customers reach out.
AI shouldn't replace the conversation. It should help make sure it happens.™
How AiM SwitchBoard™ connects your calls
Retriever™ helps answer, qualify, route, match, and track inbound calls — powered by AiM SwitchBoard™.
Missed calls, busy teams, after-hours rings — opportunity can disappear the moment a conversation goes unanswered. Retriever™ helps answer inbound calls, with AI call answering when your team can't.
A good opportunity shouldn't disappear because no one picked up.
Not every caller needs the same person. Qualification™ means gathering and evaluating available caller information against configurable business criteria — before deciding what happens next.
Better information. Better connections.
Powered by AiM SwitchBoard™, Retriever™ routes each conversation to the right place — applying business rules and available information, not the same path for every caller.
Intelligent routing that sends each conversation where it makes sense.
For businesses with multiple locations, agents, offices, partners or departments, Matching™ helps determine which available destination best aligns with the incoming conversation.
Right caller. Right destination. Right time.
Answer → Qualify → Direct → Match → Connect
One operated service. Every call accounted for.
A different approach
Traditional phone answering and call tracking treat every call the same. Retriever™ evaluates, qualifies, and directs each conversation — powered by AiM SwitchBoard™.
The traditional approach
With Retriever™
Retriever™ doesn't replace your team. It makes sure the right conversation reaches the right person — every time the phone rings.
A low-friction way to experience Retriever™ before any ongoing relationship. Hear it answer, watch it qualify, and see the full conversation intelligence report on real callers.
Experience full conversation-intelligence in your business.
No long-term commitment required
Included Deliverables:
Month-to-month after pilot if you choose to continue · No contract · Cancel anytime
Required Disclosure & Program Terms
Results vary by industry, geographic location, campaign source, and business responsiveness. Retriever™ provides conversation-intelligence and routing capabilities; there is no guarantee of specific leads, customer acquisitions, sales volume, or revenue outcomes.After your pilot, continue with simple month-to-month plans. Each plan includes 500 inbound minutes; additional minutes $0.12/min.
Adjust the sliders to estimate the revenue leaking from unanswered inbound calls. All calculations are illustrative estimates only.
56
13 missed every week — callers who likely dialed a competitor next.
$405K
Based on $2K per customer × 30% close rate on recovered calls.
$34K/mo recoverable
Connection Pilot is $197 one-time — see what Retriever™ catches before any ongoing relationship.
Illustrative estimates only. Results vary; no guarantee of leads, customers, sales, or revenue. Actual outcomes depend on call volume, qualification criteria, and close rates.
Take this short diagnostic to pinpoint where phone opportunities leak, calculate your qualification readiness, and see how AiM SwitchBoard™ would route your inbound conversations.
Understanding your audience structure determines how AiM SwitchBoard™ branches routing.
Tell Retriever™ what makes an opportunity relevant before determining volume, routing, or ongoing service. Your Connection Profile™ ensures incoming conversations match your exact business requirements.
WHO
The ideal persona, buyer type (B2B/B2C), and decision-maker.
WHERE
Geographic footprint, states, cities, or national territory.
VALUE
Customer worth range and the primary drivers of profit.
NEED
The urgent problem you solve and what happens before they call.
SIGNALS
Observable triggers indicating an opportunity is forming.
EXCLUDE
Industries, locations, competitor lists, and negative criteria.
PRIORITY
Ranked attributes that distinguish the top 10% of calls.
Define the conversations you want Retriever™ to catch.
Takes 4 minutes. Includes built-in AI assistance for difficult definitions and generates an instant downloadable profile document.
Retriever™ provides specialized conversation data, call intelligence, matching, and connection capabilities as a service. Uply™ provides the central SaaS operating hub. 32AiM Technologies™ integrates and operates them through CaaS.
Looks across digital activity for places where relevant opportunity may be developing — recognizing Top-of-Mind Signals™ (TOMS™).
When opportunity becomes an inbound conversation, Retriever™ answers, qualifies, routes, matches, and tracks inbound calls.
Intelligently helps connect, direct, and track conversations across the business — the intelligence layer behind Retriever™.
The central SaaS operating hub — keeps the opportunity moving with follow-up, pipeline, automation, and reporting after the call.
The Connected Journey
Signal → Opportunity → Connection → Conversation → Relationship → Customer
Operated through the 32AiM Technologies™ CaaS model — not software to piece together yourself.
Our Philosophy
When a prospective customer picks up the phone, they have a genuine need, questions to ask, and urgency. If no one answers, that customer dials the next phone number. Retriever™ ensures your business is always prepared to connect, qualify, and deliver high-intent conversations to the people qualified to handle them.